Experienced Veterinary Practice Manager is preferred; however, an aspiring and confident person with considerable experience in veterinary medicine, even though not as a Practice Manager, will be considered.
Key Responsibilities:
Administrative & Operational Oversight:
- Manage day-to-day hospital operations, including staffing, scheduling, inventory, vendor management, and facility maintenance.
- Develop and implement hospital policies and standard operating procedures (SOPs).
- Ensure compliance with all applicable California Veterinary Medical Board, Cal/OSHA, and labor law regulations.
- Oversee inventory ordering and cost control measures.
- Supervise facility cleanliness and equipment functionality.
- Assist with technical/nursing tasks as required.
- Oversee client service to optimize the influx of clients.
Financial Management:
- Manage budgeting, payroll, and financial reporting.
- Work with accountants and bookkeepers on monthly reconciliations and tax filings.
Human Resources:
- Oversee recruitment, onboarding, training, and performance management for all staff.
- Maintain legally compliant employee records and ensure adherence to California labor law (meal breaks, rest periods, wage statements, etc.).
- Foster a positive and respectful workplace culture.
- Conduct staff meetings and training initiatives.
Client Service & Marketing:
- Maintain excellent client service standards and resolve escalated client concerns.
- Support community outreach, social media, and local marketing initiatives.
- Build and maintain positive relationships with clients and the community.
Minimum Requirements:
- Candidate must have a flexible schedule.
- Candidates with at least one year of experience or those aspiring to work in veterinary management, hospital administration, or multi-site practice coordination are encouraged to apply.
- Strong leadership and team-building skills.
- Working knowledge of California labor regulations and OSHA safety standards.
- Ideal candidates will have proficiency in veterinary software Idexx Neo and Microsoft Office.
- Excellent written and verbal communication skills.
- Ability to manage budgets, scheduling, and conflict resolution.
- Strong organizational and multitasking abilities.
Benefits:
- Competitive salary and performance bonuses.
- Medical, dental, and vision insurance.
- 401(k).
- Paid time off and sick leave.
- Employee pet care discounts.