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Experienced Veterinary Practice Manager is preferred; however, an aspiring and confident person with considerable experience in veterinary medicine, even though not as a Practice Manager, will be considered.

Key Responsibilities:

Administrative & Operational Oversight:

Manage day-to-day hospital operations, including staffing, scheduling, inventory, vendor management, and facility maintenance.
Develop and implement hospital policies and standard operating procedures (SOPs).
Ensure compliance with all applicable California Veterinary Medical Board, Cal/OSHA, and labor law regulations.
Oversee inventory ordering and cost control measures.
Supervise facility cleanliness and equipment functionality.
Assist with technical/nursing tasks as required.
Oversee client service to optimize the influx of clients.

Financial Management:

Manage budgeting, payroll, and financial reporting.
Work with accountants and bookkeepers on monthly reconciliations and tax filings.

Human Resources:

Oversee recruitment, onboarding, training, and performance management for all staff.
Maintain legally compliant employee records and ensure adherence to California labor law (meal breaks, rest periods, wage statements, etc.).
Foster a positive and respectful workplace culture.
Conduct staff meetings and training initiatives.

Client Service & Marketing:

Maintain excellent client service standards and resolve escalated client concerns.
Support community outreach, social media, and local marketing initiatives.
Build and maintain positive relationships with clients and the community.

Minimum Requirements:

Candidate must have a flexible schedule.
Candidates with at least one year of experience or those aspiring to work in veterinary management, hospital administration, or multi-site practice coordination are encouraged to apply.
Strong leadership and team-building skills.
Working knowledge of California labor regulations and OSHA safety standards.
Ideal candidates will have proficiency in veterinary software Idexx Neo and Microsoft Office.
Excellent written and verbal communication skills.
Ability to manage budgets, scheduling, and conflict resolution.
Strong organizational and multitasking abilities.

Benefits:

Competitive salary and performance bonuses.
Medical, dental, and vision insurance.
401(k).
Paid time off and sick leave.
Employee pet care discounts.

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